Please read the brief description AND the attached documents for the FULL INFORMATION
Position Title: Clinical Receptionist/Animal Care Assistant
Position Status: Full-time
Campus: Western University Campus-Pomona, CA
Responsible for greeting clients and other for the College of Veterinary Medicine; schedule patients and confirm patient appointments; process patient payments and receipts. Support the veterinarians, veterinary technicians and veterinary assistants in ensuring quality veterinary care for all pets, advocates for pets, educate clients on all aspects of pet health, and ensure a safe and effective hospital environment.
Knowledge, Skills and Abilities:
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. 1. Good computer skills necessary in order to set up document formats in Word, Excel, and any other software program required by this position. Familiarity with the Internet is helpful. 2. Good verbal and written communications skills. Veterinary medical terminology is helpful. 3. Skill with fax, copy machine, printer, telephone operation, and the ability to type at 40 words per minute. 4. Basic math skills. 5. Applicant must be able to read, write, speak, and comprehend the English and Spanish language. 6. Applicant must have excellent interpersonal skill necessary to interact well with patients, staff, students, physicians, and the public; be culturally sensitive.
Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduate Equivalency Diploma or High School Diploma required. Experience: 1-3 years of experience in a similar or related position. Experience in a clinical medical setting is helpful. Other: Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
Experience: Customer service experience preferred.
List comments regarding work hours:
Typical business hours from Tuesday – Saturday, however hours may vary depending on workload and scheduling.