Responsible for greeting clients and other for the College of Veterinary Medicine; schedule patients and confirm patient appointments; process patient payments and receipts. Works collaboratively with medical staff to assure client satisfaction.
Knowledge, Skills and Abilities:
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.1. Good computer skills necessary in order to set up document formats in Word, Excel, and any other software program required by this position. Familiarity with the Internet is helpful.2. Good verbal and written communications skills. Veterinary medical terminology is helpful.3. Skill with fax, copy machine, printer, telephone operation, and the ability to type at 40 words per minute.4. Basic math skills.5. Applicant must be able to read, write, speak, and comprehend the English language.6. Applicant must have excellent interpersonal skill necessary to interact well with patients, staff, students, physicians, and the public; be culturally sensitive.
Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduate Equivalency Diploma or High School Diploma required.Experience: 1-3 years of experience in a similar or related position. Experience in a clinical medical setting is helpful. Customer service experience preferred.Other: Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
List comments regarding work hours:
Hours may vary based on workload between Monday-Saturday 7 AM-7 PM, and may include days and hours outside of normal business hours.